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Privacy Policy

Last updated: June 25, 2026

Carrier Hub Inc. ("Carrier Hub," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit carrierhub.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Contact information (name, email address, phone number, company name) submitted via our website forms or AI chat assistant
  • Usage data such as pages visited, time spent on site, and referring URLs
  • Technical data including IP address, browser type, and device information

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide technology advisory services
  • Send internal lead alert notifications to the Carrier Hub team via SMS
  • Improve our website and services
  • Comply with legal obligations

3. SMS Communications

Carrier Hub uses SMS messaging solely for internal business notifications. These messages are sent only to Carrier Hub team members and are not sent to website visitors or customers without explicit consent. Message frequency varies based on lead activity. Message and data rates may apply. We do not share, sell, or rent mobile phone numbers to third parties for marketing purposes.

4. Non-Sharing of Mobile Numbers

We will not share, sell, trade, or disclose your mobile phone number to any third party for their marketing or promotional purposes. Mobile numbers collected are used solely to respond to your inquiry or facilitate a callback you have requested.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.

6. Third-Party Services

We use trusted third-party services including Twilio (SMS delivery), OpenAI (AI chat assistance), and Cloudflare (security and performance). Each of these providers has their own privacy policy governing their use of data.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].

9. Contact Us

Carrier Hub Inc.
Phone: (209) 232-1951
Email: [email protected]
Website: www.carrierhub.com